Privacy Policy

This Privacy Policy explains how CBRS NeutralHost Services LLC ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit our website at cbrsn.com, communicate with us, apply for jobs, or engage our staffing services. Please read this policy carefully. If you do not agree with the terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Fill out a contact or inquiry form on our website
• Submit a resume or job application
• Register for job alerts or newsletter communications
• Communicate with us by phone, email, or in person
• Participate in surveys, promotions, or events we sponsor

The types of information collected in these interactions may include your full name, email address, phone number, mailing address, employment history, educational background, professional certifications, references, compensation expectations, and any other information you choose to share.

Information Collected Automatically

When you visit our website, certain information is automatically collected by our servers and third-party analytics tools, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and search keywords
• Device identifiers and screen resolution

Information from Third Parties

We may receive information about you from third-party sources such as LinkedIn and other professional networking platforms, background screening partners (with your consent), client companies who refer candidates, and publicly available professional directories.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Staffing and Recruiting Services: To match candidates with open positions, submit candidate profiles to client companies, and facilitate the placement process.
• Client Services: To fulfill staffing agreements and communicate about talent solutions with hiring organizations.
• Communications: To respond to inquiries, send job alerts you have requested, and provide updates relevant to your candidacy or account.
• Marketing: With your consent, to send newsletters, industry insights, and promotional content. You may opt out at any time.
• Website Improvement: To analyze usage trends, diagnose technical issues, and improve site performance and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations, and to enforce our agreements.
• Verification and Screening: To verify professional credentials, conduct background checks (with consent), and validate employment history.

We will not use your personal information for purposes materially different from those described above without first obtaining your consent.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Client Companies: Candidate profiles and resumes are shared with prospective employers with the candidate's knowledge and for purposes of evaluating employment opportunities.
• Service Providers: We engage trusted third-party service providers (e.g., CRM platforms, background check vendors, email delivery services) who process data on our behalf under strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
• Legal Requirements: We may disclose information when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of our company, clients, candidates, or the public.
• With Your Consent: We may share information for any other purpose with your explicit prior consent.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your browser.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Data is aggregated and anonymized.
• Preference Cookies: Remember your settings and preferences (e.g., dark mode selection) across visits.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features. We honor "Do Not Track" browser signals where technically feasible.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Candidate resumes and profiles are retained for up to 3 years from the date of last activity, enabling us to contact you about future opportunities.
• Contact form submissions are retained for 2 years.
• Client account records are retained for the duration of the business relationship plus 7 years for legal and audit purposes.

You may request deletion of your data at any time by contacting us at john@cbrsn.com. We will fulfill your request subject to any legal retention obligations.

6. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using TLS/SSL protocols
• Access controls limiting data access to authorized personnel only
• Regular security assessments of our systems and infrastructure
• Employee training on data privacy and security best practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that materially affects your rights, we will notify you as required by applicable law.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time using the link in any email or by contacting us directly.
• Data Portability: Request a structured, machine-readable copy of data you have provided to us.
• Restriction: Request that we restrict processing of your data in certain circumstances.

To exercise any of these rights, please contact us at john@cbrsn.com. We will respond to your request within 30 days. We will not discriminate against you for exercising your privacy rights.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at john@cbrsn.com.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately at john@cbrsn.com.

9. Third-Party Links

Our website may contain links to third-party websites, including job boards, social media platforms, and client company websites. This Privacy Policy does not apply to those third-party sites. We have no control over and assume no responsibility for the content, privacy practices, or security of any third-party website. We encourage you to review the privacy policies of any website you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. We will notify you of material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us